Are you fluent in Spanish and confident in English? Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?

Our new opportunity as a Collection Specialist is made for you then.

🎯 About the Role

Role details

Location: Bucharest

Work model: On-site, from our modern office in Bucharest

Employment type: Full-time

Contract type: Permanent employment contract

What you will do

Objective of the Role

The job holder independently manages assigned customers under commercial consideration with the aim of minimizing risks and losses, while complying with all internal and external regulations.

Key Tasks

Responsibility for the retail problem loan customer segment from the notice of termination or reminder stage in the case of customers with significant arrears

Negotiation and follow-up of repayment agreements, as well as presenting possible solutions to bridge temporary payment difficulties (e.g., payment arrangements, restructuring, collateralization)

Review and implementation of risk-reducing measures within the granted authority

Termination of contracts and repossession of vehicles, as well as realization of collateral, up to handing over the case to external lawyers or debt collection agencies, while ensuring the objectives of cost minimization and risk reduction

Management and processing of insolvency proceedings

🎯 What We’re Looking For

Must-have requirements

Advanced Spanish
Medium English
Basic knowledge of corporate and insolvency law
Strong communication skills, flexibility, negotiation skills, and assertiveness
Team player with a reliable and independent working style
Commercial (banking) vocational training; additional qualifications desirable
Strong knowledge of leasing and financing
Experience in receivables management
Professional experience in the financing and leasing sector

🎯 What We Offer

Compensation

Competitive salary

Monthly performance bonus

Private medical subscription

Benefits platform

Growth and environment

Product knowledge training

Real career growth opportunities within a global brand

A supportive team culture and supportive managers

The chance to represent an international brand known for innovation and quality

An ESG-certified, people-centered and modern work environment

85% of our leaders started where you are

A workplace recognized as:

Employer of the Year - Romanian Business Services Forum & Awards 2026

Most Transformed Workplace - Romanian Business Services Forum & Awards 2025

Global Top 100 Inspiring Workplaces (2nd globally in 2025)

Proud of our awards:

Artificial Intelligence Excellence Award

Generative AI Product of the Year

Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence

🎯 Why Join Us

What makes us different

Build your career with a globally recognized leader

Work with products that improve everyday life at home

Join a company where people stay because they grow and develop

Be part of a workplace that values learning, trust, and performance

Collections Specialist with Spanish and English – Bucharest, on site

About Concentrix Romania